Right of withdrawal
1. RIGHT OF WITHDRAWAL / RETURN POLICY (for consumers)
(A consumer is any natural person who enters into a transaction for purposes which can be mainly attributed to either their commercial or independent professional activity.)
Cancellation policy
Right of revocation
You have the right to withdraw within fourteen days without giving a reason this contract.
The withdrawal period shall be fourteen days from the date,
- When you or a third party indicated by you, other than the carrier, the goods have taken possession of or has, if you have ordered one or more goods under a single order and these will be delivered uniformly or be;
- To buy, or a representative of your third party, other than the carrier, the last goods have taken possession of or has, if you have ordered several products under a single ordering and these are supplied separately;
- To buy, or a representative of your third party, other than the carrier, the last installment or the last piece have taken possession of or has, if you have ordered a product which is delivered in multiple lots or pieces;
To exercise your right, you have to (Trendmedic GmbH & Co. KG, Grube 21, 82377 Penzberg, Phone: +49 (0) 8856-9034177 / Fax Number:. +49 (0) 8856- 9034176, E-mail address: info@trendmedic.de) by means of a clear declaration (eg, to inform a consigned by post mail, fax or email) about your decision to withdraw from this contract. You can sure use the attached model withdrawal form, but which is not compulsory.
To safeguard the withdrawal period it is sufficient that you send your communication concerning the exercise of the right before the expiration of the withdrawal period.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments we receive from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a different method of delivery than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received through your cancellation of this contract with us. For this redemption, we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case you will be charged fees because of this repayment.
We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier.
You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us about the cancellation of this contract to us or to hand over. The deadline is met if you send the goods before the deadline of a fortnight.
You bear the direct cost of returning the goods.
You just have to pay for any diminished value of the goods, when this value is due to a loss necessary to ascertain the nature, characteristics and functioning of the goods handling.
Exclusion
The right does not apply to contracts
- The supply of goods which are not prefabricated and for their production of an individual choice or decision by the consumer shall prevail or which are clearly tailored to the personal needs of the consumer ((= order related purchase order)
- The supply of goods that can spoil quickly or whose expiration date has passed quickly;
The right of withdrawal expires prematurely in contracts
- If their seal was removed after delivery for supply of sealed goods which are not suitable for reasons of health or hygiene to return
Withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
At Trendmedic GmbH & Co. KG, Grube 21, 82377 Penzberg, Fax number: +49 (0) 8856-9034176, E-mail address: info@trendmedic.de:
Hereby give notice (s) I / We (*) withdraw from my / our (*) contract entered into for the purchase of
following goods (*) .........................................................................
ordered on (*) ………………………………………………………
received at (*) ………………………………………………………
Name / consumer (s) ...........................................................................
Address of / consumer (s) ............................................................................
Date, signature of / consumer (s) ...........................................................................
(*) Delete where inapplicable.
2. RIGHT OF WITHDRAWAL / RETURN POLICY (for commercial buyers)
For commercial buyers, there are basically no right to surrender or revocation. Returned goods are only accepted after prior written consent of us. The return must take place freight-free in any case. When we are not responsible returns we charge a 5% administrative surcharge fee, but at least € 5.00.
